If you want to submit your idea or let us know the issues you are encountering, we will be more than happy to help you out or fulfill the needs of our client. Please make sure you include the time and date of issue occurrence and check the Attach logs box when you are reporting a bug.
Windows/Mac Desktop Client (Sign-in): Click Home＞Click Feedback | Logs icon at the bottom right corner of the Desktop Client
Windows Desktop Client (Without Sign-in): Right-click the AirDroid Business icon at the bottom right＞Choose Feedback | Logs
Mac Desktop Client (Without Sign-in): Tap on the AirDroid Business on the upper task bar > tap Feedback | Logs
Biz Daemon for Android: Click ⋮ icon at the top right＞Choose Feedback
Devices in Kiosk mode: Tap on the ⋮ icon if Title Bar is available or the arrow icon at the bottom＞Click About＞Choose Feedback
Biz Daemon for Windows: Locate the Biz Daemon icon in the taskbar > Right-click on this icon and select Feedback | Logs from the pop-up menu
AirDroid Business Mobile App (Sign-in): Click the cog icon at the top right＞Choose Feedback
AirDroid Business Mobile APP (Without Sign-in): Click the ⋮ icon at the top right＞Choose Feedback
If you want to send us the error logs without submitting a report or send the files to us via email directly is a better choice for you, here is the article regarding how to extract the log files directly.
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